Please tell us when something goes wrong — the first time, we will not be upset.出了差错，请第一时间告诉我们——第一次我们不会生气。
We care about knowing, not about blaming. It is hiding it afterwards that causes a real problem.我们在意的是知道这件事，不是追究责任。真正麻烦的是瞒着、后来才被发现。
What Matters Most 我们在意的事
1.1Three things, in this order 三件事，按此顺序
Child's safety ＞ Food safety ＞ A clean, tidy home 孩子的安全 ＞ 食物卫生 ＞ 家里干净整齐
When two things cannot both be done, do the one that comes first on this list. If you are ever in doubt, choose the safer option and tell us about it later. 两件事没法同时做的时候，做排在前面的那件。拿不准的时候，选更安全的做法，之后再告诉我们。
1.2How we get along 我们相处的方式（每条：规则 + 一句“为什么”）
If an instruction is unclear, please ask right away.有不清楚的地方，请当场就问。
Guessing takes longer to fix than asking.凭猜测做错，纠正起来比多问一句费事得多。
During working hours, please keep phone use brief.工作时间里，手机请简短使用。
Family calls of up to about ten minutes are fine — just pick a moment that does not interrupt your work. When you are watching the child, please put the phone down entirely.给家人打电话十分钟左右没问题，挑一个不影响手上的事的时机就好。照看孩子的时候，请把手机完全放下。
Please never bring anyone into our home — no exceptions.请不要带任何人回家——没有例外。
Not friends, not family, not even for a short visit. This is a firm rule. Your rest day is your own time — please meet people outside. If someone comes to the door, check with us first.朋友、家人都不行，短时间坐一下也不行——这条是硬规定。休息日是你自己的时间，见人请约在外面。如果有人上门，请先问我们。
Please keep what happens at home private.家里的事，请不要往外说。
No photos or posts about the household online, and please do not share our address, our routines, or anything about our finances with anyone outside.不拍照、不发到网上，也不要告诉外人我们的住址、作息和家里的花销。
Dress neatly, keep your nails short, and wash your hands before handling food or the child.穿着整洁、指甲剪短，接触食物和孩子前先洗手。
If you are unwell — fever, cough, stomach trouble — please tell us the same day. We will arrange rest, not a lecture.如果身体不舒服——发烧、咳嗽、肠胃不适——请当天就告诉我们。我们会安排你休息，不会责怪你。
A rule for everyone at home 全家人都要遵守的一条
Coming home from outside: wash your hands with soap, and change into clean clothes first. Please do not wear your outside clothes around the home, and do not sit anywhere in them. This one is for all of us — Vera and Adam included.从外面回来：先用洗手液把手洗干净，再换上干净的衣服。请不要穿着外面的衣服在家里活动，也不要穿着外面的衣服坐任何地方。这条我们全家每一个人都遵守，Vera 和 Adam 也一样。
1.3The three firm rules 三条不能让步的规定
Please hold to these three, whatever else is happening. 不管别的事多忙，这三条请一定守住。
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Never leave the child alone — not in the home, not in any room, not for a moment. And never sleep, go out, or do other chores while you are watching the child. Even when the child is asleep, please stay where you can hear.绝不让孩子独自待着——不管是在家里还是某个房间，一刻都不行。照看孩子时不睡觉、不外出、不做别的家务。孩子睡着了，也要待在能听到动静的地方。
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Keep raw and cooked food apart — separate boards, knives and bowls, hands washed straight after touching raw meat, and in the fridge cooked food goes above raw.生熟分开——砧板、刀具和碗都分开用，碰过生肉马上洗手，冰箱里熟食放在生食上面。
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Never take or use household money or belongings for yourself. This one ends the job immediately, so please always ask first if you are unsure.绝不私自动用家里的钱和东西。这一条一旦发生只能终止合作，所以有任何不确定，先问我们。
1.4Priority marks 优先级标记
Must 必做
MustEvery day, without skipping. This covers safety, the child, food safety and basic cleaning. If one day something truly cannot be done, just tell us.每天都要做，不能省。涉及安全、孩子、食物卫生和基本清洁。万一有一项确实做不了，跟我们说一声就好。
Daily 每日
DailyBest done the same day. If time runs short, it can wait for tomorrow.当天做完最好。万一时间不够，第二天补上也行。
Weekly 每周
WeeklyOne fixed day each week. A day either side is fine — what matters is that it gets done that week.每周固定一天做。前后挪一点没关系，当周完成就行。
Monthly 每月
MonthlyOnce a month, or when the season changes.每月一次，或换季时做。
Every task is marked. When the day runs short, work down from the top — anything lower can wait for tomorrow. Please do not rush a top-priority task to get to a lower one.每项工作都标了等级。时间紧张时从上往下做，靠后的可以顺延到第二天。请不要为了赶靠后的工作，把前面的做潦草了。